IDEAS PORTAL

Removing a Google Domain

Removing a Google Domain sounds easy, but if you have hundreds or thousand of end users that were using it as a primary or alias (who have left the company) Google will give you a big thumbs down until ALL email addresses, aliases, and groups associated to that domain have been successfully removed - the issue here is then coming through a CSV export list to locate those accounts and remove them - ONE BY ONE - that is not effective or efficient. 

 

There should be a method in BetterCloud to be able to search by the root domain, compile a report, and then remove those accounts in bulk (whether they are a G Suite Account or Google Group).

 

This would be essential to also locate rogue accounts as well that might still exist. There needs to be a cleaner way to accomplish this task when purging a domain from the Admin Console.

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  • Oct 15 2018
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  • Admin
    Peter Bilali commented
    October 16, 2018 13:48

    Hey Chris! Can you use the BetterCloud users grid to filter by this? Let me know if I'm off here (http://screenshots.bettercloud.com/3cf77413a42c)

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    Guest commented
    October 16, 2018 16:50

    Hey Peter! I actually got on a call with my CSM and we figured it out!

    I am also looking to see if there is a workflow possible - I am having her look into a possible option for that. Thanks again!

  • Admin
    Peter Bilali commented
    October 16, 2018 17:21

    Sounds good, you can probably use an on-demand workflow for that (after filtering the grid), or you write an automation script and query the APIs for users that fit that, and send them through a workflow

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