IDEAS PORTAL

Use service account as authenticator

For better auditing, we would prefer if actions taken by the new BetterCloud all come from a designed service account even though the actions taken by a different G Suite account. Right now it is very difficult to identify which actions came from BetterCloud using the Google Audit Logs. We understand that this was done for the sake of Workflows continuing to run, so if the current system of using the 'last Admin to login' can be used as a backup, that would be great.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 14 2018
  • Shipped
Connector G Suite
Future Connector Request
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    February 15, 2018 16:54

    Hey guys,

    I'm not able to see the feature request status. Seems like I don't have an
    account for this space and I can't create one either.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    February 15, 2018 18:40

    I'm in the same boat. I cannot see the page or sign up for an account.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    May 18, 2018 17:21

    I feel like the priority on this should be much higher. I just encountered this behavior yesterday; this creates a very messy audit trail. I honestly do not know how you could go to market with an automation solution that impersonates Super Admins in G Suite.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 06, 2018 14:47

    This was pretty frustrating to discover as I was under the impression the main account used to authenticate would be listed.  Using any audit tools would be useless at this point.  Hope this gets corrected soon!

  • Admin
    Peter Bilali commented
    October 08, 2018 19:24

    Hi All - happy to announce that this is completed and live in BetterCloud! Please reach out to support@bettercloud.com to coordinate setting a service account for your Google connector.

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